Rancho Santa Margarita, CA 92688
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Stephen was super responsive every step of our transaction. He was one of the first to respond to my request for a quote. In addition when it came time for the appointment he was punctual, very professional and showed that he stands behind his services. I had an area rug that I received as a hand me down that although it was in decent condition, it was in dire need of cleaning. After close inspection after having it cleaned, we noticed there was still substantial dirt. When we called Stephen he came back and he determined that the best way to get it fully cleaned without compromising the structure was to have it rewashed, all at no extra cost!! I love that he was willing to stand behind his product. He made a lifetime customer out of us! Both my husband and I were super impressed with his professionalism and his attention to detail. We would highly recommend Renewed Carpet Care
Had a great experience with Renewed Carpet Care at a reasonable price for 6 rooms! Stephen came right on time, worked fast, and left our carpets looking and smelling great. He removed some coffee and drink stains that we had, along with some tougher stains - don't know what they were, maybe from previous owners, that came up. Definitely recommend and will be using their services in the future!
I requested a quote from Steve through Yelp to clean out dining chairs and my favorite reading chair. We were able to schedule within 48 hours. When he came we took the reading chair outside so he could really work on it without damaging the hardwood floors. He spent quite a lot of time on it and when I went to check in with him he said that there were a few stains that were giving him trouble but he kept working on them and it turned out better than I hoped! He also did our dining chairs and the photo shows the before and after. I would highly recommend him!
My family and I moved into a new-to-us home where the carpet needed lots of cleaning. Renewed Carpet Care did a fantastic job at a very reasonable price. I got to see the dirty water that resulted from their hard work and was grateful my son wouldn't be crawling and playing in all that muck. Thanks Stephen!
I was in desperate need of someone to clean my couch. My cat had started spraying the couch about a month ago and nothing was helping. Stephen worked his miracle and now my couch smells so much better! I tried everything from dumping pure ammonia and all sorts of enzyme cleaners from Amazon directly on the seats but it still wouldn't get rid of the foul cat urine scent.
I am blown away with how great my couch looks after my upholstery cleaning! I have a large sectional that had a puppy urine stain on our seat. In an hour we went from a frumpy, dirty couch to a brand new one! I couldn't believe he was able to get the stain out! Besides the excellent service, the customer service was beyond my expectations. I would happily recommend renewed carpet care to anyone looking for a carpet and upholstery service! Will definitely call in the future when my couch needs some TLC!
I sent an inquiry to this company 8pm in the evening and received a text back right away. I needed a sofa and chair cleaned - you would think ok that's a small job and was anticipating to get de-prioritized. Nope, Stephen asked for photos same evening and gave me a quote. He did a great job cleaning my sofa, chair and white yes white headboard(last min add) and he took meticulous care to make sure he went over stains, spots several times to get the best outcome. He has so much pride in his craft! Highly recommend and I will definitely use again!!
I got a used sofa bed and wanted to get it freshened up even though it looked pretty new and clean - BOY. WAS. I. WRONG. It was absolutely filthy (Stephen let me see the gross water after he was done) and I couldn't be happier with his work. He came in and told me everything he was going to do, got to work and did an amazing job and he was SO friendly and nice. Prices are very affordable, too! They beat out 4 other local services including several on Groupon. In a time where we are all extra worried about germs and sickness, please make the (small) investment and hire Renewed Carpet Care for friendly service that will give you priceless peace of mind. Thank you Stephen!
Stephen was great. Responded quickly to my inquiry and we were able to schedule an appointment with no problem. Although he arrived later than the window he gave, he did call in advance to inform us of his tardiness. Great energy and really respectful. The job was completed above standard and the price quoted is what we paid. Definitely recommend to anyone looking to have carpet cleaning services.